We found out a convicted felon has opened a vacation rental account on AirBnB using our home in Palm Springs. We contacted AirBnB to stop the listing but they have shuttled us back and forth, from person to person, emails claiming ignorance, and finally, we're doing what we can and you'll just have to wait.

They will not allow contact with a supervisor, they will be rude on the phone, and in this time critical and criminal matter - they are shockingly unresponsive. I highly recommend avoiding using this company - THEY DO NOT HAVE YOUR BACK.

We are still waiting for resolution and are blown off at every call. They are acting very similarly to the *** who conned us in the first place

Review about: Airbnb Account.

Monetary Loss: $1000.

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