Featured on Instagram Not resolved

Photos are deceiving. Kitchen disgustingly dirty. Look at the photos. Dirty dishes in the sink and on the counter. Dirty counters and fridge. Food splatter in microwave. No drinking glasses in the house. Miss-matched dishes and mugs. I took a mug out of the cupboard and filled it with water and a few minutes later there was grunge floating on the top. I was about to drink it when I noticed it. There are 3 bedrooms. No locks on the doors. No security. Honor system only. One bedroom has a decent bed other two have cheap, low to the ground, IKEA beds with wood slats. Thin mattress which falls through the slats. Rooms look like teenagers rooms. Cheap old damaged furniture.

AIRBNB wouldn't let me post a review because they said I already cancelled the booking after the first night and my remarks would be damaging. Beware...if you want to leave a review on their website - make sure you do it while you are currently staying there - not after.

I paid $780 for 6 nights and only stayed one. Owner and AIRBNB would not refund my money.

Never again.

Review about: Airbnb Apartment Rental.

I didn't like: Accommodation.

Review #920748 is a subjective opinion of a user.

1.0
Website
Value for money
Staff
Customer service
Product or Service Quality
Number of Destinations
Price Affordability
Exchange, Refund and Cancellation Policy
Insurance Quality
Discounts and Special Offers
Additional Fees
PRODUCT OR SERVICE Airbnb Sanitary Conditions
Reason of Review / Monetary Loss Poor customer service / $600
Preferred solution Full refund

Had an Experience with Airbnb?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Mcallen, Texas, United States #1217925

Are you seriously complaining about mismatched dishes?That someone else's room was not exactly how you would have it?

And I'm sorry but the few crumbs you photographed was laughable lol.

It's horrible that they won't refund your money if you chose not to stay there, though.I feel for you on that one.

Anonymous
Lansdale, Pennsylvania, United States #1215343

Seems like legitimate complaints, except for the bit about mismatched dishes.

Seriously?It's an AirBNB, not a five-star hotel.

It is someone's home.

Most people have at least some mismatched dishes (except for the very wealthy or the extremely OCD).

That said, I hope you can get your money back, even if it requires a lawsuit.The fact that AirBNB told you that negative reviews could be "damaging" is very sketchy; do they only allow positive reviews, thus creating a very dishonest & deceptive business model?

You May Also Like

Airbnb - Apartment sold as whole house in quiet neighbourhood. Could not be further from the description Airbnb "I would like to take time to comment about this rental in detail. The house is on the Leyton tube station and the walk from the tube station is not..." Read more Airbnb - I didn’t receive the payouts from the upcoming reservations.  It’s ILLEGAL!!! Airbnb "Let’s start it all over because I think Airbnb don’t have any idea about the absurdness of what’s happening. Airbnb said that: “Airbnb really appreciates what I’ve been doing..." Read more Airbnb refuses to allow use of damage deposit... what's the point? Airbnb "We recently had a guest stay in our no-smoking condo that very clearly smoked on the premises. There was a dirty water bottle filled with cigarette butts sitting on the..." Read more Airbnb Nightmare Review Airbnb "Very disappointed by airbnb's customer service in helping find a resolution for the cancellation of a recent booking. Although I provided strong rationale for booking cancellation including misrepresentation of property..." Read more Molly Maid - Just wanted the house CLEAN Molly Maid "Big mistake, agreed to let two individuals work by the hour. They were late arriving, left for lunch, did not appear to be in a hurry. I did not stand..." Read more Rosewholesale - Did not receive package Rosewholesale "Placed my first order with rosewholesale on Feb 12th, 2017 and to date, May 23, 2017 I have not received my package. I have contacted them, opened several tickets but..." Read more Factory Outlet Store - The Company Promises Delivery Time Quicker Than FEDEX  Guarantees Factory Outlet Store "I ordered 2 headsets and USB wired conference speaker. The company website shows free shipping 2-5 business days which was adequate for my situation. Then they send the items SMART..." Read more Regency Furniture - Damage furniture that they dont take the blame Regency Furniture "I waited 1month for all my furniture which i bought dining set, sofa or living room chair with ottoman, bedframe and side table. The driver was so nice and looks..." Read more