Airbnb - Roach Infested Condo
Parkview Tower 1 Complaint
Allan Joco Listing (Parkview Tower 1 Eastwood City Q.C (Phone# 63-9055134691) Also contacted by Host with this number(4797145048)
The condo was dirty when I walked in. But the staff stated to give them an hour and they would clean it. After I returned to the unit. It appeared as if it was clean. As I was walking on the tile floor, my white socks became black with dirt and dust and I notice woman hair everywhere. I specifically asked about bugs at this unit. The staff stated that it did not have bugs. At about 1130 pm I was awaken by noise in the kitchen. I thought maybe it was a mouse, as I turned on the lights the entire kitchen was filled with cockroaches. really big brown ones, they started to scatter. I looked under the counter and there was bug spray. I sprayed the kitchen, and notice more bugs in the bathroom and the bedroom where I was sleeping. It was totally disgusting and unsanitary. As I grab a tile to was my hands, It smelt as if it was sprayed with a fragrance to mask the smells that the linens had not been cleaned. I could not sleep the rest of the night because the bugs were everywhere. I took photos and videos. I contacted the host but got no response. Also the host mentioned something about paying for internet and utilities which wasn't mention on the listing. The staff told me they would be by in the morning but then told me they would come by by noon. I expect a full and immediate refund. The was a completely unacceptable listing and should not be hosted until the place is professionally fumigated.
More Review Details
|Product or Service Quality|
|Exchange, Refund and Cancellation Policy|
What I liked
- Previous bookings
What I disliked
- Reason of review:
- roaches and dirty
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Airbnb Apartment Rental
- Review category
- Travel Agencies
Author wants to be contacted by the company. Learn more ›
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