Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

1.0
Airbnb did not provide refund per their own Guest Refund Policy
Airbnb did not provide refund per their own Guest Refund Policy
Airbnb did not provide refund per their own Guest Refund Policy
Airbnb did not provide refund per their own Guest Refund Policy
Airbnb did not provide refund per their own Guest Refund Policy
Airbnb did not provide refund per their own Guest Refund Policy
We booked an Airbnb property and paid in full. The night before the rental was to begin, we received a message from the host indicating that she and her husband were delayed coming back from Portugal and had house sitters who had been staying at their property who were...
View full review
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#2969912 Review #2969912 is a subjective opinion of poster.
Service
Airbnb Property Booking
Pros
  • Convenience
  • Property offers
Cons
  • Unsafe
  • Refuses to refund
  • Fraudulent policies
Loss
$1906
Preferred solution
Full refund

Phone number

I would like to change my phone number linked to my account. I've already called twice, left several messages and so far they still haven't done It. You should let your users verify their identity by email, or simply by asking them personal questions on the phone. I don't understand why It's not possible or why It hasn't been done.
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#3602653 Review #3602653 is a subjective opinion of poster.
Location
La Londe-Les-Maures, Provence-Alpes-Cote Dazur

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Hi AirBNB, Why do you remove my account!! This is unfair, Air Residences is real and i can show you my title of ownership there. I listed this in preparation of my unit to be available next week as we are in completion of my renovation. The calendar of that listing i...
View full review
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#3600518 Review #3600518 is a subjective opinion of poster.
Location
Singapore, Singapore
Preferred solution
Deliver product or service ordered
New Reviewer

I lost my phone and my account is closed I need help

I lost my phone and I have to download a new app which makes all my customers has deleted from my app and they are asking me to create a new profile which I dont want to do that because I have guest that coming so I would like to stay with the old one can you help me to open it for me
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#3599810 Review #3599810 is a subjective opinion of poster.
Location
Helsinki, Uusimaa

Unit not clean

Quick reply. Problem taken care of in a timely matter. Thanks for taking care of your clients. We arrived before we were suppose to

User's recommendation: Great.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#3594241 Review #3594241 is a subjective opinion of poster.
Location
Oak Ridge, Tennessee

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Request toreview my account

My account got blocked more than three years now, so, I would like to have it again, i have learned from my past mistakes and i do not want it to happen again which is why I have decided to take this opportunity again to fix any of the past so! I beg anyone who is responsible to open my account for me then I beg a lot for this.
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#3592701 Review #3592701 is a subjective opinion of poster.
Location
Essen, North Rhine-Westphalia
Preferred solution
Request for reviewing my account.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Airbnb - Refund the money
Dear Sir/Madam, My name is Seyedmehdi Mirmohammadsadeghi. My email is mehdi_mirmohammadsadeghi@***.com and my mobile number is +447534****53. I booked an apartment in Regina, Canada from August 11th until September 10th . The reservation was cancelled in April 21 by...
View full review
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#3579480 Review #3579480 is a subjective opinion of poster.
Location
Isfahan, Isfahan

Western Union

1.0
For months you have solved my issue, I am a super host and take good care of my tenants, but the way Airbnb is handling my problem is very sloppy
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#3578091 Review #3578091 is a subjective opinion of poster.
Location
Bad Soden Am Taunus, Hesse

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Cannot log into account

1.9
YOUR CUSTOMER SERVICE SUCKS I M COMPLETELY PISSED I NEED SOME1 ON THE PHONE IN ORDER TO SIGN INTO MY ACCOUNT

User's recommendation: Get agents on the phone NO TEXTING.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#3575969 Review #3575969 is a subjective opinion of poster.
Location
Ciudad Nezahualcoyotl, Mexico

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

No way am going to be believed over the host its all down to money and I am the fall guy

Update by user May 13, 2022

The host sent me a voice mail which I sent to Airbnb dought if they even listened to it says that I should of asked her were there other people in the Airbnb didn't know that was my job though she told the truth when she said it was her and her son who was in the Airbnb only

Original review posted by user May 13, 2022
Airbnb is a corrupt organisation and its as plane as the nose on my face I have tried hard to explain my problem to people from around the world from Asia to the Pacific and from Romania to India and all countries where Airbnb have offices I would not do it again just let them steal your money that's what it's set up to do the host is still available for Airbnb and make money for Airbnb and I am a liar and a nuisance and please go away Liam

User's recommendation: Don't believe everything you see and read from your hosts.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#3573584 Review #3573584 is a subjective opinion of poster.
Cons
  • Airbnb is unfair to the guest and does not follow its policy
Loss
$333
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Dissatisfied

False. Advertising and get to share the money with Airbnb so corrupt it's beyond. Belief I have more chances of going to the moon than getting back my money from Airbnb the cards are stacked against me as client of Airbnb why would Airbnb believe me and lose money they must believe the host that is it give me a little bit of my own money and share the rest with the host don't make any sense to believe me and everyone else loses so well done Airbnb what a scam

User's recommendation: Don't believe all you see and read in the add for accommodation.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#3573542 Review #3573542 is a subjective opinion of poster.
Location
Letterkenny, Ulster

Booked my account

1.7
Airbnb blocked my account The reason they gave me security reasons?! So I couldnt not use my application for already 8 days and still the problem is not sorted?!they so I try to find how to contact them ,there was e-mail or help centre option So after some recserch found a number called,but they told me they are investigating?!What?! Found later been charged 86£ for the call At the moment Airbnb cost me money,lost of income and time and is still not finished!!!
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#3571453 Review #3571453 is a subjective opinion of poster.
Location
Milton Keynes, England

Payment issue

3.1
Airbnb - Payment issue
I don't get any payment yet and no body follow up from airbnb I have contact from airbnb help center I can't receive any booking if we not get paid yet from prior booking

User's recommendation: Payment airbnb late.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#3563826 Review #3563826 is a subjective opinion of poster.
Location
Surabaya, East Java
New Reviewer

I was locked out of my Airbnb account

I was locked out of my Airbnb account
I was locked out of my Airbnb account and a refund was issued to me. I can't access it because I was locked out of my account
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#3562060 Review #3562060 is a subjective opinion of poster.
Location
Heidelberg, Baden-Wurttemberg
New Reviewer

Cant login

cant login because ive changed my phone number and deleted facebook? I feel im being penalised for deleting my social media account. Is this a thing now where in order to use Air bnb I need a facebook account? Just another issue in the never ending social media trap. Need to create a new account which im not happy with at all. Means I cant use my email address linked to the account which i cant get access to. Very poor from you.
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#3561224 Review #3561224 is a subjective opinion of poster.
Location
Trowbridge, England

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

ACCOUNT BLOCKED

Hello, I have an Airbnb account under my email address (samuelmuigo254@***.com), and ive Just been alerted that my account has been blocked for security reasons? I dont get it as i have a guest already present at one of my bookings, please help

User's recommendation: Always check with the Airbnb customer service for any questions you might be having.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#3556398 Review #3556398 is a subjective opinion of poster.
Location
Nairobi, Nairobi Province
Preferred solution
Let the company propose a solution

Brands Related to Airbnb

logo

HotelTonight

2.7
215 Reviews

“I booked a room on Hotel Tonight. After traveling 14 hours, I arrived at midnight. The hotel was rated...“
logo

Airbnb UK

1.9
38 Reviews

“Just see my screenshot below. I cant cancel and they dont refund but they DID NOT MENTION long stay has...“
logo

Urbandoor

0 Reviews
logo

Luxury Retreats

0 Reviews
See all related companies

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article