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After hosting 7 years (the first 1 year when Airbnb was a new company were fine) I'm moving over to home away and vrbo. I've had 100 properties at a time, however with the changing economy gone down To about 10 now. I have another 10 in Australia from June but I won't...
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1.5
#1194285
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After hosting 7 years (the first 1 year when Airbnb was a new company were fine) I'm moving over to home away and vrbo. I've had 100 properties at a time, however with the changing economy gone down To about 10 now. I also have 2 hotels with a total 48 rooms, but I've...
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#1194284
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Arrived at site but the address was different from the alleged address when I paid my money. There was a weird black woman who had shoes all over the floor and another who was looking through the kitched drawers and who seemed to be spaced out and equally as weird....
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#1181836
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To anyone looking to rent via Airbnb, Please use caution! You CANNOT TRUST THE REVIEWS or the fake pictures on their website! Alot of people have their friends who write reviews for them. Some of the reviews are absolutely fakes! If a guest cancels before booking...
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Dannie.-_-.09
Dannie.-_-.09

will you use Airbnb again?

#1173813
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When I first opened an account with AirBnb, I was under the impression that they would treat their customers fairly. However, as I had an issue with my second renter, my opinion of this company changed dramatically. Having had a few damages to my property by the guest,...
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Anonymous
SLR

you rent your home to totally unknown persons, they cry when they don't treat your property with the respect you expect.That's why I don't give my keys to people I don't know

Dannie.-_-.09
Dannie.-_-.09

will you use Airbnb again in the future?

I didn't like
  • Unfair
#1170827
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Arrived at Airbnb on Monday to find that the place wasn't clean. Note from one of the owners to let me know that the person I had been dealing with had been taken to hospital and the place possibly wouldn't be up to the same standard. I had to completely clean the...
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#1162458
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I have been trying to book a room near Lavonia, GA for over a month now. I have no cell phone and have been using my laptop to research a location and complete registration and validation. They have requested about 20 or more times a more clear picture of my...
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Anonymous
Virginia Durham

No, as of months later I have not received any communication from them exceptA SURVEY TO TELL THEM HOW GREAT MY EXPERIENCE WAS WITH THEMThere was no place to tell them about t...

Dannie.-_-.09
Dannie.-_-.09

will you use Airbnb in the future?

1.0
I didn't like
  • Poor customer service
  • No communication
  • Booking process
#1161121
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Airbnb - Air bnb SUCKS

They deleted my account and wont give me any reason as to why. I am an honest person, have never cheated my guests out of money and had good reviews. I hope they get shut down because like my title says, they SUCK!!!!$
1.5
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Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
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Value for money
Website
#1144469
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In Phucket, Thailand, me and 2 of my girlfriends had an unknown person attempt to enter our room at 3:30 am and they were only prevented from entering due to the chain lock on the door. While checking out the next morning a staff member entered the room without even...
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Anonymous
SLR

expecting 5 Star top notch accomodations in a third-world countryI say lower your expectations

Dannie.-_-.09
Dannie.-_-.09

will you use Airbnb again in the future?

1.0
#1142923
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Contact Airbnb

Mailing Address:
Airbnb, Inc.
99 Rhode Island St Fl 2 888 Brannan St.
San Francisco, CA 94103
Phone:
(415) 800-5959
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Airbnb Products and Services

All Airbnb Products
Host misleads listing - uses AirBnB policy to keep your money.
Host misleads listing - uses AirBnB policy to keep your money.
Host misleads listing - uses AirBnB policy to keep your money.
Host misleads listing - uses AirBnB policy to keep your money.
https://www.airbnb.com/rooms/11314824 https://www.airbnb.com/rooms/12128101 Eastern Market Studio: Food/Music Detroit Summary: Listing: https://www.airbnb.com/rooms/11314824 Host: Kyle || Manager: Martha - Unit images are enhanced, PhotoShopped or REALLY old - NOT...
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Dannie.-_-.09
Dannie.-_-.09

will you use Airbnb again?

1.1
#1139273
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