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I hosted a woman this past weekend who when she left filed some sort of complaint against me. Airbnb called me and wanted to know of any incidents that I knew of that happened at our home. I said I had know idea what could have happened as my partner and I went to bed...
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#1261881
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Travel Nightmare Extraordinaire…. My wife decided to run in the 2017 New York Marathon. She invited several members of her family to join us in New York City for a family trip over the long marathon weekend. With a total of seven people in our group, we realized we...
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#1261686
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For Mother's Day weekend we committed to a condo through AIRBNB. The ad said 1 bedroom and had 4 beds. 3 quenn beds and 1 single. When we arrived at the room it only had 2 queen beds which would not accommodate our family. We took a screen shot of the ad and included a...
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1.0
I didn't like
  • Refund policy
  • Not living up to stated ability to verify with my personal video
  • Airbnb has not been faithful back to me as a good customer
#1259321
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Upon arrival to our Airbnb apartment, we immediately noticed how filthy the place was. We went into the rooms and noticed DRIED BLOOD on the sheets in both rooms. We called customer service and was basically told we have to wait for the host to fix the problem....
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1.0
#1258997
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A recent booking resulted in not only a cancelation but a stalker. People get a little crazy when their money is at stake. Thank GOD I called Airbnb about a discrepancy I had with the lease agreement terms that were sent over AFTER I paid my trip in full. Lease...
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#1254761
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Went to Florence Italy and selected 'super host' Alessandro's apartment near the Ponti Vechio. Many things did not work due to missing power adapters, three lights were out and the power went out when the cooker was on. Washing fell into the garden but the super host...
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1.5
I didn't like
  • Many problems in rental not sorted out until last day
#1252902
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My account was blocked nearly 4 months ago by their “Safety department “ this was despite them denying that it was blocked for 2 months. It’s blocked for all new bookings (guests try to book but get an error message) After 8th consultation I was informed that their...
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3.2
I liked
  • Friendly staff
  • It seemed good at first
I didn't like
  • Hang up on you
  • Staff at call centre not empowered to help
#1249686
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I believe, Airbnb runs by corrupted local real estate management company. Airbnb in State College, PA act like their corrupted segment. Everything under tight control and I believe and I suspect the Real Estate management company corrupted it. It is corrupted area and...
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1.0
I didn't like
  • Avoidance of responsibility
  • Unprofessional practices
  • Discriminatory practices
#1249215
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Air BnB policies are absurd. I wanted to be a host but after my experience with air bnb "support" I decided no way! Had a guest sign up and she gave me a time window when she might arrive. I said ok I would try to be there then but if any issues to call me at my number...
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1.3
I liked
  • I have been faithful to airbnb used in italy
I didn't like
  • Airbnb has not been faithful back to me as a good customer
  • Customer service if any
  • Time wasted
#1247852
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A home in my neighborhood recently went on Airbnb. An Airbnb customer rented the house and threw a huge party with over 100 people complete with loud DJ in a residential neighborhood. They partied into the wee hours of the morning resulting in police to the house. They...
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#1247653
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