Airbnb Questions and Answers
How can I Change my email address to: stephensolomon39@***.com.
My old email address is no longer working for me
- Log in your Airbnb account.
- Click Edit next to Email address.
- Input your new email address.
- Click Save and confirm the password.
- Check your new email address and click the confirmation link.
When will the refund be issued?Air bnb suspended my account for a criminal record of from six years ago, I was told i would be refunded the full amount of my reservation. I want to know when I will be refunded, how long does it take.
To get more information about your account as well as how to receive a refund, please contact the Airbnb customer care team via the support form at airbnb.com/help/contact_us.
Can you take my property off the air bnb rental market plz.
I don’t want guests at the moment so take my property off the rent I market
- go to Your listings on airbnb.com and select the listing;
- choose the listing you want to update by clicking on the listing name or clicking the three dots icon;
- click Edit;
- on the listing page, scroll down to Listing status and click Edit;
- on the Listing status page, click on Change Status and choose Unlist from the dropdown menu;
- follow the instructions on your screen to temporarily unlist your property.
You should be able to reactivate your listing at any time from the Manage Listings page.
How can I get refund.
How can I get refund because today speech of the president of South Africa we facing second wave of Corona virus & moved to level 3 I booked @kareebloom for the 31st of December 2020 please advise if I will b able to to refunded
When a reservation is canceled, Airbnb releases any payout due to the host and any refund due to the guest according to the host’s cancellation policy. For that reason, reservations that were canceled before coverage was announced or extended will not be reconsidered.
For further assistance please contact Airbnb Customer Service at (855) 424-7262.
i was given an email adress by airbnb Airbnb.com/help. Nope tried sending email regarding refund but doesn't go???
To get more information about the Airbnb refund policy, please contact the Airbnb customer care team via the company's social networks or via the support form on the Pissed Consumer website.
Why does No I only have one review when I have had at least four.
Why does it say on my listing that I only have one review when I have had at least four. Where are the other reviews l got and why have they disappeared off the website and on my app under my listing ?
You can only see and read one review??? Thank you Edwina
I need to remove my listing from airbnb its no longer available.
I have requests to rent my property but am unable to access my account to remove it ?
- go to your listings on airbnb.com and select the listing;
- choose the listing you want to update by clicking on the listing name or clicking the three dots icon;
- click Edit;
- on the listing page, scroll down to Listing status and click Edit;
- on the Listing status page, click on Change Status and choose Deactivate from the dropdown menu;
- follow the instructions to deactivate your listing.
If you do not have access to your Airbnb account, you can reset your password at airbnb.com/forgot_password.
If you still cannot access your account, please contact the Airbnb customer care team:
- by phone at (855) 424-7262;
- via the company's social networks;
- via the support form on the Pissed Consumer website.
Which one is my airbnb property or verification number???I just posted my property and I have a difficulties manage it. The help center it's not enough, I need to speak with someone. I called Airbnb and they are asking for my verification number???????
- go to Profile on airbnb.com;
- next to Phone Number, click Add a phone number;
- select your country, and the correct country code should be inserted automatically;
- enter your area code and phone number;
- click Verify via SMS or Verify via Call;
- you should receive a 4-digit code via text message (SMS) or an automated phone call;
- enter your code;
- click Verify.
How can i get my security deposit back?My security deposit has been hold by the Airbnb. I cannot use that money, and how can get It back?
Deactivation.
My account was removed. I wish to knnow why
- due to your response rate or acceptance rate;
- during a review of Airbnb accounts.
To get more information about your account as well as to reactivate your account, please contact the Airbnb support via the support form at airbnb.com.