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Airbnb - Fabricated allegations

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1.6
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We stayed in a home in Gold Beach, Oregon back in October, to visit our oldest son & our grandson. The house had unfinished wood counters with stains, which we noticed right away but it didn't matter to us.

When we left I cleaned everything & gave a good review. A few days later, Airbnb tried charging our card almost $2,600! They alleged we made the stains & broke a drawer in the fridge. Despite trying to prove it was already like that, & we had 6 witnesses to testify, they refused to listen & maintained their decision without allowing our defense.

I even had pictures, but without the dates they wouldn't allow them. This owner is a liar & was just looking for the right guests to get his money back to repair damage that had been there for quite awhile. The pictures he submitted had items that weren't ours, proving it wasn't the same time frame. They put us through so much stress, & caused us to close out our long standing bank account.

I have never had any issues with any of the many places I've stayed, & even have great ratings, so this was unbelievable. Now it is in collections on my record. There was no one to dispute with or defend ourselves. It's disgusting & absolutely wrong, but there's no place to turn for protection.

They can accuse any person that rents from them of any damage they trump up, & if they have money in their account, they can & will take it!

Any amount they decide, without any warning. They need stopped.

User's recommendation: Read the fine print. Scammers.

Monetary Loss: $1.

Preferred solution: Apology.

Airbnb Pros: Variety of accommodation.

Airbnb Cons: False allegations, Too high priced, No protection for renters.

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