Airbnb Phone Numbers and Emails

Customer Service Number:

  • (415) 800-5959
    United States
Send Message

Customer Service:

  • +458 988 2000
  • +8 525 808 8888
    Hong Kong
  • +3 531 697 1831
  • +3 120 522 2333
  • +472 161 1688
  • +4 684 468 1234
  • +44 203 318 1111
    United Kingdom

Airbnb Emails:

Emergency Requests
General Info
Investors/ Franchising
Jobs/ Career
Copyright Infringement Inquiries, DPO Inquires, Payment Services Inquiries UK, TOS Questions
Report Fraud
Report Fake Emails
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Contact Information

Airbnb Website:

Airbnb Help Center:

Corporate Office Address:

Airbnb, Inc.
888 Brannan Street
San Francisco, California 94103
United States

Other Info (opening hours):



158 Cecil St,

Singapore 069545


South Lotts Road,


County Dublin

Airbnb Customer Service Reviews

1.4 / 5
Ian N Ckv
I was locked out of the rental

It *** sucked, as per usual. I will have to add Brian Chesky to my list of people to beat the *** out of when I get a chance. Airbnb is great until you have a...

Read full review
Dont have my old number

Customer service for airbnb is terrible tried logging in on new phone with new number but aince i dont have access to my old number i cant log in or reset...

Read full review

How to Contact Airbnb Customer Service?

Most Popular Number:

(415) 800-5959 United States
Total calls: 2 754 Issues resolved: 80 Last call: Feb 3, 2023

What Is Airbnb Customer Service Number?

The fastest way to fix your customer service issues is to get a rep on the phone. Unfortunately, the Airbnb contacts page doesn’t provide a dedicated Airbnb customer service phone number. However, you may get one by asking the Airbnb customer service team on Facebook.

The Airbnb customer service number for the USA is +1-415-800-5959. Feel free to let them know about your concern, so they can help accordingly. Please note, that your call will go more smoothly if you get ready before picking up the phone. Be clear and concise. Prepare your account details and other relevant information that may require.

How Do I Contact Airbnb Customer Service Directly?

In addition to calling the Airbnb phone number, you may consider a text chat. It could be more effective than a phone call. You don’t need to hang up waiting for an answer from the Airbnb support rep. The company doesn’t offer the Airbnb live chat popping up on their website. But, you can always chat with Airbnb customer service on social media.

Airbnb has accounts on Facebook and Twitter. With text chat, you may gather your thoughts and describe your issue clearly. The Airbnb customer service chats on Facebook and Twitter reveal that the company provides rapid responses to users’ inquiries.

How Do I Get Airbnb Support Through the Website?

To access help through the Airbnb website, you should log in to your account with your email address, Google, or Facebook account. From the list of account-specific issues, choose one that best relates to your problem. If it isn’t in the list, select the Something else option. You will be provided with three options to contact the Airbnb customer support team: a phone call, an email inquiry, and a text chat. Click one to get further assistance.

Please note that you can look through the Airbnb self-help section to see if there is an easy answer. There is also a wide range of FAQs on the Airbnb contact us page that can be helpful.

Summary of Airbnb Customer Service Calls

09:46 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Airbnb?

Activation/ Cancellation Question:

  • “Issue canceling reservations”
  • “Deactivation of my account.”
  • “We may have to cancel our reservation s because of a medical problem”

Refund Question:

  • “Need a refund”
  • “Waiting for refund”
  • “Refund”

Account Question:

  • “Can not log in to request”
  • “I deleted my acct but my calendar shows dates blocked by Airbnb on my vrbo acct”
  • “Combining or deleting 2 of my 3 accounts”

Request for Information Question:

  • “Airbnb experience set up question”
  • “Booking confirmation”
  • “Question about account”

Payments and Charges Question:

  • “They denied me a reservation due to background check. I had already paid for reservation and been charged. Never received a refund.”
  • “Verify tax payment for my rental”
  • “I'm a host and wanna change where my payment is been logged”

Product/ Service Question:

  • “I can't book a place. It won't take my phone number”
  • “Booking issue”
  • “Being declined for buying gift cards”

Staff Question:

  • “Continued bad service. Trying to fix my account”
  • “Customer service”
  • “I don't like the customer service they are big lyier ,theft not legal I will post every where I want every body know about Airbnb never choice this company”

Return/ Replace Question:

  • “Change booking”
  • “Ripped off three times- umdisclosrd information and changing dates after payment: result and damages:”
  • “Change a number”

Shipping and Delivery Question:

  • “I haven't gotten paid for my guest on 26 to 27”
  • “I need to solve a claim and it was made by the help center and we have not received a solution. the client damaged my property”
  • “Fikk ikke leiligheta som var booket igjen bet i London i helga”

Cards Question:

  • “To redeem 6 Airbnb gift cards of 500 dollars each”
  • “My card is not accepted”
  • “Someone stole my credit card information to rent a airbnb”

Website/ Application Question:

  • “My house is not showing in the website”
  • “Bad experience with your website, misleading leads, mold horrible horrible overseas customer service”
  • “Fault on site”

Employment Question:

  • “Jobs opening”
  • “Can't change phone or email and 2 step authentication so I can't get paid for hosting”
  • “Becoming a host”

Other Question:

  • “Locked out”
  • “Because I'm having trouble making my booking”
  • “I am a Native American from California trying to rent rent a house for this weekend but the only ID I have is my Tribal ID and and Airbnb does not support this ID I'm a federally recognized Tribe of California”


Related Companies

HotelTonight, Airbnb UK, Luxury Retreats, Urbandoor, Lapka


AirBnB was founded in August of 2008. The company is based in San Francisco, California. Airbnb is a kind of community marketplace which was created for listing, discovering, and booking unique accommodations around the world online or from a mobile phone. Whether one needs an apartment for a night, a castle for a week, or a villa for a month, Airbnb connects people to unique travel experiences they are looking for. AirBnB offers options at any price point, in more than 33,000 cities and 192 countries. Airbnb is an opportunity for people to monetize their extra space as well as to showcase it to an audience of millions.

Airbnb reviews and complaints

Airbnb is ranked 74 out of 442 in Travel category

Area Served

Canada, USA, Australia, Europe, Other, UK, Worldwide, Asia

Payment Methods

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