Airbnb Contact Information

Toll-Free Number:

  • (855) 424-7262
  • (415) 800-5959
  • (855) 424-7262

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Currently you can call only US numbers.

Social Networks:

Summary of Airbnb Customer Service Calls

26 TOTAL CALLS
92% SUCCESSFUL CONNECTIONS
04:08 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Airbnb to Ask about:

Activation/ Cancellation:

  • “Cancellation”
  • “Cancelled reservation”

Other:

  • “Adjust stay”
  • “To contact my host Chase”

Airbnb Rating Stats

1.6 out of 5 stars
based on 436 reviews
See all 815 reviews reviews

Rating stats

  1. 260 reviews
  2. 101 reviews
  3. 49 reviews
  4. 18 reviews
  5. 7 reviews

Rating trend

About Airbnb

Top 5 Airbnb Products

Account, Website, Mobile Application

Top 5 Likes about Airbnb

Variety of homes and prices, Whole concept, Variety of homes, Search filters, Website ease of use

Top 5 Dislikes about Airbnb

Poor customer service, Customer service and attitude, Disinformation, Customer trust and safety issues no customer protection exists, Very misleading

Summary

AirBnB was founded in August of 2008. The company is based in San Francisco, California. Airbnb is a kind of community marketplace which was created for listing, discovering, and booking unique accommodations around the world online or from a mobile phone. Whether one needs an apartment for a night, a castle for a week, or a villa for a month, Airbnb connects people to unique travel experiences they are looking for. AirBnB offers options at any price point, in more than 33,000 cities and 192 countries. Airbnb is an opportunity for people to monetize their extra space as well as to showcase it to an audience of millions.

Airbnb reviews and complaints

Airbnb is ranked 78 out of 340 in Auctions and Marketplaces category

Payment Methods

VISA

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Airbnb Stats

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Number of Calls

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