Contact Information

Airbnb Phone Numbers

Toll-Free Number:

  • (855) 424-7262
  • (415) 800-5959
  • (855) 424-7262
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Currently you can call only US numbers.

Airbnb Email:

Headquarters Address:

Airbnb, Inc.,
888 Brannan Street, 4th Floor,
San Francisco, CA 94103
United States

Other Info:

Report Fake Emails to Airbnb

report.phishing@airbnb.com

Cease Processing the Data at Airbnb

opt-out@airbnb.com

Airbnb Data Controller and Payments Data Controller

dpo@airbnb.com

Help in Social Networks:

Summary of Airbnb Customer Service Calls

37 TOTAL
CALLS
95% SUCCESSFUL
CONNECTIONS
03:27 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Airbnb to Ask about:

Activation/ Cancellation Question:

  • “Our reservation was cancelled”
  • “Cancellation”
  • “Cancelled reservation”

Other Question:

  • “You suck”
  • “My currrnt reservation”
  • “Unable to book”

Airbnb Rating Stats

1.6 out of 5 stars
based on 453 reviews
See all 842 reviews reviews

Rating stats

  1. 273 reviews
  2. 105 reviews
  3. 49 reviews
  4. 18 reviews
  5. 7 reviews

Rating trend

About Airbnb

Airbnb Terms of Service
Airbnb Privacy Policy
Top 5 Airbnb Products

Account, Website, Mobile Application

Top 5 Likes about Airbnb

Variety of homes and prices, Whole concept, Variety of homes, Search filters, Website ease of use

Top 5 Dislikes about Airbnb

Customer service, Customer service attitude, Disinformation, Customer trust and safety issues no customer protection exists, Very misleading

Summary

AirBnB was founded in August of 2008. The company is based in San Francisco, California. Airbnb is a kind of community marketplace which was created for listing, discovering, and booking unique accommodations around the world online or from a mobile phone. Whether one needs an apartment for a night, a castle for a week, or a villa for a month, Airbnb connects people to unique travel experiences they are looking for. AirBnB offers options at any price point, in more than 33,000 cities and 192 countries. Airbnb is an opportunity for people to monetize their extra space as well as to showcase it to an audience of millions.

Airbnb reviews and complaints

Airbnb is ranked 95 out of 411 in Auctions and Marketplaces category

Area Served

Canada, USA

Payment Methods

VISA

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Airbnb Stats

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Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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