Contact Airbnb Customer Service
Airbnb Phone Numbers and Emails
Toll-Free Number:
-
(855) 424-7262
USA
Airbnb Payments/ Payment Services:
-
(855) 424-7262
USA
-
+86 400 889 7054
China
-
+3 522 6251
Luxembourg
Airbnb Emails:
Airbnb Contact Information
Airbnb Website:
Airbnb Online Chat:
Corporate Office Address:
Summary of Airbnb Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Airbnb Customer Service?
Refund Question:
- “Refund issued to ccards that have changed numbers”
- “Refund”
- “Refund issue my refund has been reversed I never got to stay at the establishment because the owners didn't confirm the booking until 5min before check in time”
Activation/ Cancellation Question:
- “Covid19 cancelations”
- “Cancellation due to covid-19 and am on oxygen”
- “Cancellation”
Request for Information Question:
- “Host has not confirmed booking reservationn for the next day”
- “Questions about my Airbnb”
- “How do I add guest?”
Payments and Charges Question:
- “Guest wants 3 -4 payments from July 1 to September 6.”
- “Wrong deposit debited”
- “Payment canceled”
Account Question:
- “Cant login”
- “Not able to login”
- “Account”
Product/ Service Question:
- “People were able to book at a time we had blocked out”
- “Want list of insurance companies to cover Airbnb”
- “I am trying to book a stay”
Staff Question:
- “Service fee refund due to Covid”
- “Customer host service”
- “Room not clean, host not responding and being rude and abusive”
Return/ Replace Question:
- “Money return”
- “Change booking”
- “Trying to change a three month reservation. Need someone to contact me ASAP”
Shipping and Delivery Question:
- “Have not got a confirmation on the Condo re-reserved but they did remove money from my account”
- “Paid advance £2600. But didn't get any confirmation”
- “I have not received deposit”
Cards Question:
- “Delete default credit card”
- “Trying to use Airbnb gift cards for payment, but unable to verify amount on cards.”
- “Some one trying to book with my debt card”
Website/ Application Question:
- “I want to book for today but the site booked it for tomorrow”
- “My property not open till now in this site”
- “A host is using your site to get ppl to rent his house. I would like to report him.”
Employment Question:
- “I wanna pay off my Airbnb and ask why they tried to refund me my first payment my bank stated to a card no longer good got a new card”
- “Need some info for rights of a guest in Spain if the guest looses hus job”
- “W2”
Other Question:
- “Query regarding uae”
- “House rental”
- “Reservations problem”
About
Apartment Rental, Customer Care, House Rental
Account, Website, Mobile Application
Pros: Variety of homes and prices, Option of staying in a house, Variety of homes, Whole concept, Search filters
Cons: Poor customer service, Customer service and attitude, Airbnb nonexistant customer service, Disinformation, Customer trust and safety issues no customer protection exists
, , , , Aibiying
AirBnB was founded in August of 2008. The company is based in San Francisco, California. Airbnb is a kind of community marketplace which was created for listing, discovering, and booking unique accommodations around the world online or from a mobile phone. Whether one needs an apartment for a night, a castle for a week, or a villa for a month, Airbnb connects people to unique travel experiences they are looking for. AirBnB offers options at any price point, in more than 33,000 cities and 192 countries. Airbnb is an opportunity for people to monetize their extra space as well as to showcase it to an audience of millions.
Airbnb is ranked 46 out of 399 in Travel category
Canada, USA, Australia, Europe, Other, UK, Worldwide, Asia
Compare Airbnb To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
