Contact Airbnb Customer Service
Airbnb Phone Numbers and Emails
Toll-Free Number:
-
(855) 424-7262USA
Customer Service:
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(415) 800-5959USA
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+54 115 352 7888Argentina
-
+6 128 520 3333Australia
Airbnb Emails:
Airbnb Contact Information
Airbnb Website:
Airbnb Help Center:
Corporate Office Address:
Summary of Airbnb Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Airbnb Customer Service?
Activation/ Cancellation Question:
- “Cancel booking”
- “Deactivate my acct”
- “To uncancel reservation at Hydra”
Refund Question:
- “Refund”
- “Full refund due to natural disaster”
- “Refund urgent”
Account Question:
- “I lost my phone and my account is closed I need help”
- “My account has been locked”
- “Cannot login”
Request for Information Question:
- “Request toreview my account”
- “Unable to confirm my account”
- “Review question”
Payments and Charges Question:
- “Payment issue”
- “Payment”
- “Need to change the payment method”
Product/ Service Question:
- “Booking issue”
- “Didn't order Airbnb”
- “I am trying to book a stay”
Staff Question:
- “Customer service”
- “I am wanting to provide my cleaning services”
- “Mi s notificaciones de para alquilar mi anuncio está desactivado. Y quiero activarloYour customer service”
Return/ Replace Question:
- “Change booking”
- “Changing ownership of apartment”
- “Money return”
Shipping and Delivery Question:
- “I have not received my payment”
- “I have not received my payout”
- “I arrived at the rental. And nobody has any info. Can't contact the host”
Cards Question:
- “I need to change my credit card for pay”
- “Credit card delte”
- “The credit card that I used for booking has recently close and I have a refund that will refunded on that card”
Website/ Application Question:
- “My property not open till now in this site”
- “Problems with website”
- “Airbnb website error when trying to approve guest cancellation request.”
Employment Question:
- “Becoming a host”
- “To speak to someone call cam help me get paid”
- “I wanna pay off my Airbnb and ask why they tried to refund me my first payment my bank stated to a card no longer good got a new card”
Other Question:
- “Information”
- “Hosting issue”
- “Payouts”
About
Apartment Rental, Customer Care, House Rental
Account, Website, Mobile Application
Pros: Variety of homes and prices, Option of staying in a house, Variety of homes, Whole concept, Search filters
Cons: Poor customer service, Customer service attitude, Airbnb nonexistant customer service, Disinformation, Customer trust and safety issues no customer protection exists
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AirBnB was founded in August of 2008. The company is based in San Francisco, California. Airbnb is a kind of community marketplace which was created for listing, discovering, and booking unique accommodations around the world online or from a mobile phone. Whether one needs an apartment for a night, a castle for a week, or a villa for a month, Airbnb connects people to unique travel experiences they are looking for. AirBnB offers options at any price point, in more than 33,000 cities and 192 countries. Airbnb is an opportunity for people to monetize their extra space as well as to showcase it to an audience of millions.
Airbnb is ranked 59 out of 410 in Travel category
Canada, USA, Australia, Europe, Other, UK, Worldwide, Asia
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