Not resolved

Owner, Charles Yeung (1 647 296 4721) Re: Cosy Nook, 210 Victoria Street (908), Toronto, ON M5B 2R3, Canada, admitted there was a problem and stated he would refund entire costs including fees. Copy of messages:

Hi Stephen, first i like to apologize for the unit not being cleaning when you arrived - i have a new home keeper and she is not very on time for her job. I am glad you found another accommodation

second - I will make the refund including the service charge. Can you tell me how much you paid?

Subject: My info for Cozy Nook & Charles


Charles Yeung

1 647 296 4721

Confirmation Code: MHYYQY

Receipt # 2058123845

Personal referral code spalmer83

VISA paid $156. ($110. + $29. cleaning + $17. airbnb = $156.)

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of airbnb sanitary conditions and associated monetary loss in the amount of $156. Airbnb needs to read this review and look into the issue (if any) according to poster's claims.

Other people also mentioned airbnb sanitary conditions in their reviews. You may find this information helpful for further shopping at Airbnb.

Do You Have Something To Say ?

Write a review


Terms of Service
Post Comment
Mississauga, Ontario, Canada #952983

it sounds like he offered a refund through Airbnb if he said he will give you the service charge back bc that's the only way he can give a refund is through Airbnb. I have had dumb guests that don't understand how the refund process work, so call Airbnb!

Shame on you for being lazy if you haven't!

, Curaçao #952078

Only mental midgets use Airbnb and expect a hotel room. You are the problem. Fix yourself.

You May Also Like