Product: Airbnb Website Clear all filters (0 of 29 reviews match)
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Airbnb - Needs to be cleaned
Airbnb - Needs to be cleaned
Airbnb - Needs to be cleaned
Airbnb - Needs to be cleaned
Airbnb - Needs to be cleaned
Airbnb - Needs to be cleaned
I booked a 2 week stay at an airbnb in Lawndale. When I arrived I noticed some concerns: the bathroom was filthy - hair on the floor and in the tub, toothpaste and spit in the sink, microwave completely dirty like something had exploded inside, no bowls in the...
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1.3
Product
Airbnb Website
I liked
  • Attempt to mitigate the situation
I didn't like
  • Indifference to my complaint
  • Deceptive listing and false claim
  • Unjust decisions
#1383928
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Resolved
Airbnb gave me a coupon as a refund for a rental that did not end well. But they have refused to Apply it to a rental I have scheduled.
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1.3
Product
Airbnb Website
#1312764
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I'm pretty disappointed that I've used Airbnb twice already and have 4 more places scheduled and confirmed, I am not able to send a review, just recently I received two reminders to review my place in Cairo, but each time before the reminders I was unable to leave a...
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Product
Airbnb Website
#1236561
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Resolved
Airbnb payment page works incorrectly. It was clearly stated that payment will be processed in USD, however invoice says that you've billed me in GBP instead of USD and 3% conversion fee was included. So in this case I have double conversion on my card USD -> GBP ->...
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Anonymous
LH

How did you get them to give you the refund? The call center contact I reached says they have no ability to refund.I had the same issue (different currency).Thanks in advance...

Product
Airbnb Website
#1035077
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Airbnb Website Review

AirBnB website glitch costs me $350
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Product
Airbnb Website
#1003118
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I recently decided to check airbnb accommodations in Scottsdale Arizona. I didn't want to book accommodations. I was trying to ascertain vacancy information at two locations. Dominating each page of details was a red button labelled REQUEST TO BOOK and under it a...
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1.8
Product
Airbnb Website
I liked
  • Variety of accommodation
I didn't like
  • Website was misleading and ambiguous
#999232
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Only the background information shows on the AirBnb site without clicking the review. I wanted to edit my review but Airbnb assumes they own my review and will not allow me to edit it. In addition, Airbnb does not post the star rating with the review so a potential...
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Anonymous
Anonymous

Scam? AirBnB policy on reviews is specifically explained on their site.Reviews cannot be altered once submitted for good reason.

1.0
Product
Airbnb Website
I didn't like
  • See previous
#967651
Reply to reviews

I tried to book for a place on there website after the first host declined my request the second one when i booked it did not receive any confirmation so I tried again still nothing so I contacted them on on the day Friday the 2nd dec 2016 they assured me that no money...
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1.8
Product
Airbnb Website
#967110
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I had the most horrible experience with Airbnb this week. I saw a cute apartment in New York at a reasonable rate and decided to book it on Airbnb. I registered and their page were compromised.i was almost instantly contacted by the "host" wholly my information from...
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Product
Airbnb Website
#928154
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I just signed up as a host with airbnb and I am seeing the management of this company has made so much money that they only see us, the general public as the sheep people. Their arrogant customer service philosophy teaches their call center operators to tell the...
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1.0
Product
Airbnb Website
#901371
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