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Airbnb - Where's the wonderful first review?

I'd like to know what happened. I got paid for being a great host to a man who stayed one night in my single king size bed, asked for more luxury softness towels he'd ever had, pleased he could arrive late after 8.30pm and remarked how great the shower was as I had recently renovated my bathroom. Even had a selection of pillows and bathrobes for him. As I had eco shampoo and soap. He was also rather pleased to be staying in a quiet area and said I could stay with his sister where he lived. Extremely polite. We both wrote reviews BUT I haven't got my published on my Airbnb site yet. What happened???
Product
Airbnb Website
I didn't like
  • Airbnb please publish the review on it its my first
#1440235
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Airbnb - Needs to be cleaned
Airbnb - Needs to be cleaned
Airbnb - Needs to be cleaned
Airbnb - Needs to be cleaned
Airbnb - Needs to be cleaned
Airbnb - Needs to be cleaned
I booked a 2 week stay at an airbnb in Lawndale. When I arrived I noticed some concerns: the bathroom was filthy - hair on the floor and in the tub, toothpaste and spit in the sink, microwave completely dirty like something had exploded inside, no bowls in the...
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1.3
Product
Airbnb Website
I liked
  • Attempt to mitigate the situation
I didn't like
  • Indifference to my complaint
  • Deceptive listing and false claim
  • Lack of efficiency in customer service
#1383928
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Resolved
Airbnb gave me a coupon as a refund for a rental that did not end well. But they have refused to Apply it to a rental I have scheduled.
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1.3
Product
Airbnb Website
#1312764
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I'm pretty disappointed that I've used Airbnb twice already and have 4 more places scheduled and confirmed, I am not able to send a review, just recently I received two reminders to review my place in Cairo, but each time before the reminders I was unable to leave a...
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Product
Airbnb Website
#1236561
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Resolved
Airbnb payment page works incorrectly. It was clearly stated that payment will be processed in USD, however invoice says that you've billed me in GBP instead of USD and 3% conversion fee was included. So in this case I have double conversion on my card USD -> GBP ->...
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Anonymous
LH

How did you get them to give you the refund? The call center contact I reached says they have no ability to refund.I had the same issue (different currency).Thanks in advance...

Product
Airbnb Website
#1035077
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Airbnb Website Review

AirBnB website glitch costs me $350
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Product
Airbnb Website
#1003118
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I recently decided to check airbnb accommodations in Scottsdale Arizona. I didn't want to book accommodations. I was trying to ascertain vacancy information at two locations. Dominating each page of details was a red button labelled REQUEST TO BOOK and under it a...
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1.8
Product
Airbnb Website
I liked
  • Variety of accommodation
I didn't like
  • Website was misleading and ambiguous
#999232
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Only the background information shows on the AirBnb site without clicking the review. I wanted to edit my review but Airbnb assumes they own my review and will not allow me to edit it. In addition, Airbnb does not post the star rating with the review so a potential...
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Anonymous
Anonymous

Scam? AirBnB policy on reviews is specifically explained on their site.Reviews cannot be altered once submitted for good reason.

1.0
Product
Airbnb Website
I didn't like
  • See previous
#967651
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Airbnb nightmare

I tried to book for a place on there website after the first host declined my request the second one when i booked it did not receive any confirmation so I tried again still nothing so I contacted them on on the day Friday the 2nd dec 2016 they assured me that no money was going to leave my account because it did not go through so on Monday when I checked my bank account saw that they took the money out twice and still no booking was made so I contacted them again they claimed they couldn't find the reservation and that I needed to send my bank statement as proof when I did they said they was going to investigate, what exactly I don't know after they took the money twice and made no booking just a big scam taking people money that and then hosts can decline or whatever
1.8
Details
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Website
Product
Airbnb Website
#967110
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I had the most horrible experience with Airbnb this week. I saw a cute apartment in New York at a reasonable rate and decided to book it on Airbnb. I registered and their page were compromised.i was almost instantly contacted by the "host" wholly my information from...
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Product
Airbnb Website
#928154
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