Product: Airbnb Room Booking Clear all filters (0 of 39 reviews match)
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My wife decided to run in the 2017 New York Marathon. She invited several members of her family to join us in New York City for a family trip over the long marathon weekend. With a total of seven people in our group, we realized we needed lodging that had five...
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4.0
Product
Airbnb Room Booking
I liked
  • Attempt to mitigate the situation
I didn't like
  • Being manipulated by entertainers
  • There was no means of leaving feedback to warn others
#1261690
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Air BnB policies are absurd. I wanted to be a host but after my experience with air bnb "support" I decided no way! Had a guest sign up and she gave me a time window when she might arrive. I said ok I would try to be there then but if any issues to call me at my number...
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1.3
Product
Airbnb Room Booking
I liked
  • I have been faithful to airbnb used in italy
I didn't like
  • Airbnb nonexistant customer service
  • Time wasted
  • Airbnb has not been faithful back to me as a good customer
#1247852
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It was the first time I used the airbnb website. My first reservation was declined without much explanation. My second reservation was canceled one day after it was approved. This experience is terrible and unacceptable. How can they expect me to make another...
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Product
Airbnb Room Booking
#1245147
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WARING! dont ever use airbnb I am out $1200 and no accommodation I have tried and paid twice for a house in Adelaide Australia and yet still no accommodation your customer service team is not helping to resolve and just hang up on me they are not helping resolve the...
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Anonymous
Brenda

Air Bnb 18554247262

1.0
Product
Airbnb Room Booking
#1214445
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In Phucket, Thailand, me and 2 of my girlfriends had an unknown person attempt to enter our room at 3:30 am and they were only prevented from entering due to the chain lock on the door. While checking out the next morning a staff member entered the room without even...
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Anonymous
SLR

expecting 5 Star top notch accomodations in a third-world countryI say lower your expectations

Dannie.-_-.09
Dannie.-_-.09

will you use Airbnb again in the future?

1.0
Product
Airbnb Room Booking
#1142923
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Airbnb - Not good at all

Make a reservation in Cartagena Colombia, when arrived at the place was not as advertised, request a refund to go to another place still watting for Airbnb to resolve the problem.
2.1
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Airbnb Room Booking
#1132915
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I am writing to you to raise an issue about Property rental at Airbnb on September 11th, 2017. I booked recently to stay in Berkeley, California with a hostess named April. Prior to my booking I was desperate for accommodation as my previous plan fell through and I...
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1.4
Product
Airbnb Room Booking
I didn't like
  • Violation of tos
  • Customer service
#1110757
Reply to reviews
Last may24th we have made a resservation at airbnb official site for a private room for two persons (Alain Petit and wife) at the heart of San francisco from August 8th at 1pm till August 14th at 10pm.We have received a confirmation code number HM3B8EHXG2. Our host...
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2.0
Product
Airbnb Room Booking
I didn't like
  • Read an awfulll experience
#1093297
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I researched Airbnb for a holiday in Airlie Beach and found the perfect place! Great pictures and sounded perfect for our group of 3 couples. I used their instant booking option, selected available dates and paid with my credit card. I received confirmation and booked...
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Anonymous
Anonymous

Hi Kim, I'm sorry to hear of this experience. Have you contacted Airbnb's support center for assistance in finding a new listing or an alternative accommodation?

Product
Airbnb Room Booking
I didn't like
  • Time wasted
  • No response
  • Booking cancellation
#1082932
Reply to reviews
I recently rented a room in Ft.Lauderdale and read the cancellation policy. It indicated a strict policy which I agreed too. I had to cancel due to a work situation and gave the owner 6 days notice.. he did not respond and I lost my entire payment. No concern at all...
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1.2
Product
Airbnb Room Booking
I didn't like
  • Lack of response and taking advantage of customer
#1077237
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