Product: Airbnb Room Booking Clear all filters (0 of 42 reviews match)
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Airbnb - Seems like a scam

I spent 2 days trying to book a reservation at the only acceptable place in an area of a family reunion. I did everything asked over and over and they kept coming back that they couldn't verify my identity. I sent photos of legal documents, took pictures of myself. It would take 6 or more hours to get back oh sorry still can't ID you. Due to this being the only acceptable place to stay I now will not be able to see my sister and her family. Lori
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Airbnb Room Booking
#1475238
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Airbnb - No refunds

Buyers beware, no refunds after 48 hours. Our March event was cancelled in January. Too bad, more that 48 hours after booking, so we are stuck. I will stick with hotel reservations from now on.
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Airbnb Room Booking
#1440795
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Airbnb - Bedbug deniers
We arrived in San Francisco for a three night stay only to find bed bugs. Our hosts were very gracious and quickly gave us a full refund, so no complaint there. However we were then stuck with no place to stay, last minute, during a busy tourist weekend in San...
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2.0
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Airbnb Room Booking
#1327188
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My wife decided to run in the 2017 New York Marathon. She invited several members of her family to join us in New York City for a family trip over the long marathon weekend. With a total of seven people in our group, we realized we needed lodging that had five...
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4.0
Product
Airbnb Room Booking
I liked
  • Attempt to mitigate the situation
I didn't like
  • Being manipulated by entertainers
  • There was no means of leaving feedback to warn others
#1261690
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Air BnB policies are absurd. I wanted to be a host but after my experience with air bnb "support" I decided no way! Had a guest sign up and she gave me a time window when she might arrive. I said ok I would try to be there then but if any issues to call me at my number...
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1.3
Product
Airbnb Room Booking
I liked
  • I have been faithful to airbnb used in italy
I didn't like
  • Customer service if any
  • Airbnb has not been faithful back to me as a good customer
  • Time wasted
#1247852
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It was the first time I used the airbnb website. My first reservation was declined without much explanation. My second reservation was canceled one day after it was approved. This experience is terrible and unacceptable. How can they expect me to make another...
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Airbnb Room Booking
#1245147
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WARING! dont ever use airbnb I am out $1200 and no accommodation I have tried and paid twice for a house in Adelaide Australia and yet still no accommodation your customer service team is not helping to resolve and just hang up on me they are not helping resolve the...
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Anonymous
Brenda

Air Bnb 18554247262

1.0
Product
Airbnb Room Booking
#1214445
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In Phucket, Thailand, me and 2 of my girlfriends had an unknown person attempt to enter our room at 3:30 am and they were only prevented from entering due to the chain lock on the door. While checking out the next morning a staff member entered the room without even...
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Anonymous
SLR

expecting 5 Star top notch accomodations in a third-world countryI say lower your expectations

Dannie.-_-.09
Dannie.-_-.09

will you use Airbnb again in the future?

1.0
Product
Airbnb Room Booking
#1142923
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Airbnb - Not good at all

Make a reservation in Cartagena Colombia, when arrived at the place was not as advertised, request a refund to go to another place still watting for Airbnb to resolve the problem.
2.3
Details
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Website
Product
Airbnb Room Booking
#1132915
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I am writing to you to raise an issue about Property rental at Airbnb on September 11th, 2017. I booked recently to stay in Berkeley, California with a hostess named April. Prior to my booking I was desperate for accommodation as my previous plan fell through and I...
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1.0
Product
Airbnb Room Booking
I didn't like
  • Violation of tos
  • Customer service
#1110757
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