Seller: Airbnb Product: Airbnb House Rental Clear all filters (0 of 67 reviews match)
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Highway robbery - Airbnb robs/charges traveler 14% on top of rent and also takes 3% from onwer proceeds

I advertise my homes on Airbnb. I knew Airbnb deducted 3% from my proceeds, but did not know the traveler is also charged 14% to book on Airbnb site. I do not believe Traveler's know this fact. That "service fee" you see is not something an owner is charging. It is NOT tax. Save yourself money and seek the same house on a different website. Ask the owner a question first, before plunking down your credit card. Often the owner can link you to their direct number. Airbnb, VRBO, Homeaway, removed owner's contact information to rob traveler an owner. Look on TripAdvisor. The are less expensive for all.
1.4
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Airbnb House Rental
#1446970
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Case A) The Wedding @ Hustyns Luxury Hotel, Near Wadebridge, Cornwall We endured: - lies about the venue we booked (not enclosed spaces, not safe for dogs to be off leads) - falsely getting us to pay more (they asked us to book the fourth bell tent in the glamp site in...
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4.0
Product
Airbnb House Rental
I liked
  • Variety of homes
  • People i met
  • Cost
I didn't like
  • Lack of background checks on hosts
  • Ability to help with a bad home owner
  • Poor response to crisis situation
#1414671
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We recently make a reservation through Airbnb, were charged and paid in full for that reservation, the owner cancelled at the last minute. Airbnb gave us a refund; however due to the change in exchange rate, I am out $150.90 plus the $$79.11 foreign exchange charge. I...
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1.8
Product
Airbnb House Rental
I liked
  • Website and property descriptions and pictures
  • Website and property descriptions
I didn't like
  • Customer service or refund policy
#1372920
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The site is set up for some wierd default on the calandar. This defualt is EXTREMEMLY frustrating. When you are looking for certain dates it will apparently skip to a month or more in advance and continue doing this. When people are using such small screens such as...
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1.0
Product
Airbnb House Rental
I didn't like
  • Cancellation becuase of the calander defualt
  • Defualt calander
  • Extra fees
#1286949
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Airbnb - Homeowner beware

A home in my neighborhood recently went on Airbnb. An Airbnb customer rented the house and threw a huge party with over 100 people complete with loud DJ in a residential neighborhood. They partied into the wee hours of the morning resulting in police to the house. They trashed the street, the house, etc. Homeowners ended up with fines from police! Plus I am sure the house was trashed on the inside.
Product
Airbnb House Rental
#1247653
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airbnb.com/rooms/20775593 for a vacation over 2 months in the future. Within 1 hour of booking, we realized we had made a mistake (house only had 1 restroom and we were a family of 7). I immediately contacted the owner and Airbnb. After numerous emails and phone calls,...
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1.0
Product
Airbnb House Rental
I didn't like
  • Ability to help with a bad home owner
#1102567
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Convenient Lovely Manhattan NYC  Airbnb
Last weekend I visited NYC and I decided to stay in an Airbnb. Obviously the pictures look very nice and all, so I went for it... I arrived late on a Friday, tired from the bus, just wanted to get in the shower and sleep before the tourist and busy day I was going to...
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Product
Airbnb House Rental
#1091859
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Had a 2 1/2 month rental in Boulder Co. Airbnb had the first months rent up front. the cancellation policy was 'strict'. Had personally spoken with the owner and asked that we be assured the bed was of good quality. My wife had a bad back, and we are seniors . We were...
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1.0
Product
Airbnb House Rental
I didn't like
  • Resolution center
#1077299
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Airbnb - Bait and switch

Reserved a house at the listed rental price. When owner found at he could get more he raised the price over a thousand $ for 6 nights
Product
Airbnb House Rental
#1066018
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Airbnb - House should be condemned

House at 4775 Hamby Rd. Should be condemned. AC did not work. Beds were put together with duct tape and covered with Spiders and Ants. Yard was full of trash and trash cans were full whwn we arrived. Owner Tyrone trying to charge us $200 after the fact because of nowhere to put trash we had bagged up. No one should ever rent this house and Airbnb should remove house from listing
Product
Airbnb House Rental
#1065483
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