New York, New York
2 comments
Not resolved

I can not say enough bad words about my experience with Airbnb.

Let me start off by saying that I am new to using Airbnb but I was given the task of booking a house for Labor Day weekend 2016 because my brother was fed up with the false advertisement. I thought it couldn't be that difficult. So, I found a nice place and booked it. Got a response that said (screen shot below) it would be tough to split a big holiday weekend. Let's back up, we requested 3 nights and staying Saturday to Tuesday. That includes Labor Day, the 3 night minimum advertised and the calendar showed available. I did everything right. The owner, Ashley, said she would be happy to book us if we stayed 4 nights. Of course she would right!! This was the first step in getting hustled for more. Then I tried to rebook for 4 nights and wouldn't you know, she raised the rate...a lot!!! My booking went from 2500 for 3 nights to 4K for 4 nights. That's the second hustle. You may think this was just a one time instance but no...this was the second in two days!! I have the emails and screen shots etc to prove it. The first go round was even worse...

In theory, air BnB is a great concept but because the business model allows for inexperienced business people to hustle clearly interested customers I will never attempt to use it again. Marriott...you got me back in two short days!! Sorry I thought about anyone else!

Review about: Airbnb House Booking.

Review #904337 is a subjective opinion of a user.

1.0
Value for money
Exchange, Refund and Cancellation Policy
Customer service
Staff
Website
Product or Service Quality
Price Affordability
Additional Fees
Number of Destinations
Insurance Quality
Discounts and Special Offers
PRODUCT OR SERVICE Airbnb House Booking
Reason of Review / Monetary Loss Order processing issue / Not specified
Preferred solution Not specified

Had an Experience with Airbnb?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1201777

Maybe she had people in there already on Friday?

Anonymous
to Anonymous #1202123

Then why even suggest an extension for her stay?Sounds like bait.

Did you even read what she said? You're either idiotically optimistic or just don't know how to read.

Either way...Think before you post.

You May Also Like