Airbnb - House Booking Review from New York, New York
I can not say enough bad words about my experience with Airbnb.
Let me start off by saying that I am new to using Airbnb but I was given the task of booking a house for Labor Day weekend 2016 because my brother was fed up with the false advertisement. I thought it couldn't be that difficult. So, I found a nice place and booked it. Got a response that said (screen shot below) it would be tough to split a big holiday weekend. Let's back up, we requested 3 nights and staying Saturday to Tuesday. That includes Labor Day, the 3 night minimum advertised and the calendar showed available. I did everything right. The owner, Ashley, said she would be happy to book us if we stayed 4 nights. Of course she would right!! This was the first step in getting hustled for more. Then I tried to rebook for 4 nights and wouldn't you know, she raised the rate...a lot!!! My booking went from 2500 for 3 nights to 4K for 4 nights. That's the second hustle. You may think this was just a one time instance but no...this was the second in two days!! I have the emails and screen shots etc to prove it. The first go round was even worse...
In theory, air BnB is a great concept but because the business model allows for inexperienced business people to hustle clearly interested customers I will never attempt to use it again. Marriott...you got me back in two short days!! Sorry I thought about anyone else!
This reviewer shared experience about order processing issue and wants this business to read this review and look into the issue (if any). Nolamedrep is overall dissatisfied with Airbnb and uploaded a picture. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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