Not resolved
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Value for money

After 72 hours of cancelling the host told me she would break her cancellation policy if she found a renter. With limited communication from her I finally asked to rebook since she had not found a renter to pay her in full.

She declined and took my money.

After calling Air BNB for almost a week to settle, I was refunded a lousy $200 after being charged $2,500. Renters beware, get a hotel.

Reviewer is in unhappy mood. This person is quite happy with idea and stated that there is a room for improvement of could not contact and no ability to post a bad review. Please immediately contact the author of this review to discuss bad quality of airbnb house booking. Airbnb needs to read this review and look into the issue (if any) according to poster's claims.

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