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After 72 hours of cancelling the host told me she would break her cancellation policy if she found a renter.With limited communication from her I finally asked to rebook since she had not found a renter to pay her in full.

She declined and took my money.

After calling Air BNB for almost a week to settle, I was refunded a lousy $200 after being charged $2,500.Renters beware, get a hotel.

Review about: Airbnb Booking Service.

I liked: Idea.

I didn't like: Could not contact, No ability to post a bad review, Refund policy.

Review #934585 is a subjective opinion of a user.

1.6
Staff
Discounts and Special Offers
Customer service
Website
Price Affordability
Product or Service Quality
Additional Fees
Insurance Quality
Value for money
Number of Destinations
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE Airbnb House Booking
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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