Mount Vernon, New York
Featured Not resolved

Update by user Sep 07, 2016

This has been a nightmare Daria's profile is no longer visible ( at least to me) on Airbnb however I can print out things for anyone interested - Airbnb has cheated me out of 1215$ and not even a night was spent in this dump.

Original review posted by user Sep 06, 2016

Airbnb too me for $1215 for a place in Brighton Beach Brooklyn to filthy and in secure enough to stay in!When I started the complaint Nicholas was very nice and helpful and said I would be refunded in 72 hours he was very sympathetic when he saw the photos - I wish I could share the smell!

Not to mention no air conditioning- no cable but bootlegged Kodi apartment was left unlocked Really- who does that in NYC?!?! Sofa was replaced with some sort of bean bag. No cleaning supplies, the "mop" was that filthy urine soaked towel you see laying by the toilet! When they refused to refund me Airbnb changed my billing to 3 nights as you can see in the last photo- my original reservation was from August 23 to September 12 how is this even legal?!

Charging me like this?And if they are going to charge me the full amount don't I have access the entire time?!?!

Review about: 3260 Coney Island Ave.

Review #913646 is a subjective opinion of a user.

Discounts and Special Offers
Value for money
Additional Fees
Number of Destinations
Insurance Quality
Product or Service Quality
Customer service
Price Affordability
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE Airbnb Apartment Rental
Reason of Review / Monetary Loss Not as described / Not specified
Preferred solution Not specified

Had an Experience with Airbnb?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be the first to start a discussion

You May Also Like

Airbnb - Apartment sold as whole house in quiet neighbourhood. Could not be further from the description Airbnb "I would like to take time to comment about this rental in detail. The house is on the Leyton tube station and the walk from the tube station is not..." Read more Another Airbnb debacle-:Mediator" Rafael does not know the meaning of the word mediate or what the "Guest Refund Policy" says. Replay of incompetent Kevin T. Airbnb "I called Airbnb to let them know that I had a signed contract with Ms. Ponga which superseded theirs and any dispute was to be handled my the American Arbitration..." Read more Airbnb refuses to allow use of damage deposit... what's the point? Airbnb "We recently had a guest stay in our no-smoking condo that very clearly smoked on the premises. There was a dirty water bottle filled with cigarette butts sitting on the..." Read more Airbnb House Rental Review from Carmarthen, Carmarthenshire Airbnb "I stayed with my wife and two young daughters at a small house in London, 57 Roupell St, from xxx to xxx The person letting us in Johnny seemed nice enough;..." Read more Case Boss - Case-Boss seems like a fraudulent company Case Boss "I purchased a case for my iphone 7 in many months ago, but have not received the item yet. Every time I try and contact Case-Boss they send the same..." Read more Qugenix Rx Org - Very Poor Customer Service/ Product not what was advertised Qugenix Rx Org "I failed to read all the fine print, I assume. As I thought I was getting a 'free trial' just paying postage. Something that was suppose to make me look..." Read more Freedompop - The WORST experience with a phone carrier I have EVER HAD Freedompop "I opened a FreedomPop account for my son last November (2016). He is in middle school and with his evolving social schedule, it was necessary to make sure he had..." Read more Tradition Ecclesiastical Tailoring - Outstanding Quality and Service Tradition Ecclesiastical Tailoring "I am puzzled by the negative reviews on this site for this vestment supplier. I have ordered many products from TRADITION ECCLESIASTICAL VESTMENTS since 2013 - these include a biretta,..." Read more