Product: Airbnb Apartment Rental Clear all filters (0 of 118 reviews match)
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Airbnb - Cancelled without explanation or refund

I made a reservation for two weeks and paid for it. Three days in, it was cancelled without explanation and not refunded. I have emailed and phoned for days. I will make one last attempt tomorrow then I am just going to change my card number so they can't steal anymore money from me. I am going to hometogo from now on.
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Airbnb Apartment Rental
#1514532
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Questionable Airbnb contract
Questionable Airbnb contract
I recently entered into a contract with Airbnb to rent a condo in Cozumel for a long stay, three months. The contract has, as many vacationers have found, different penalties for short and long stays. My Host did not inform me of very important information since I gave...
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2.4
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Airbnb Apartment Rental
I didn't like
  • Airbnb contract is overly biased in favor of airbnb
#1513795
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Unauthorized withdrawal from airbnb
Unauthorized withdrawal from airbnb
Rental of a condominium in Cozumel. After a few days, it was apparent this condo was not what I had been led to believe. It was not set up for a long term rental as the fridge was good for a few days not for long term living of three months. The monthly rental was...
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1.2
Product
Airbnb Apartment Rental
I didn't like
  • Customer service worstwill never use airbnb again
  • Inability to fix reservation issues
#1479434
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our apartment did not have the facilities advertised. it did not have the number of beds advertised. There was signs up stating facilities not working. the fire escape was jammed and could not open. the bathroom floor flooded when using shower, the floor had slippy...
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1.0
Product
Airbnb Apartment Rental
I liked
  • Promises on their website that all properties are vetted
I didn't like
  • Fact that hosts are allowed to mislead and con guests
#1442103
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My experience with airbnb's was in Poland in November 2018 where I stayed in 4 different airbnb's--2 in Warsaw and 2 in Krakow. My goal was to find "nice" places on a low budget. I have several complaints listed below: 1. Airbnb won't give you the exact address of a...
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Product
Airbnb Apartment Rental
#1418315
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Airbnb obviously doesn't screen the places they advertise for basic amenities, cleanliness, or any other basic need. In addition, the website is a nightmare to use while overseas traveling and when you have a problem you end up getting excuses and the run-around from...
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1.1
Product
Airbnb Apartment Rental
I didn't like
  • Website problems and terrible customer support
#1398056
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There is no way to email them; you just get sent through an endless loop of their so-called "Help Center" where NO help is provided. It is impossible to get through on the phone. When you finally do, you'll be sorry you did, as you get to someone in a room with many...
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1.0
Product
Airbnb Apartment Rental
I didn't like
  • Customer support
  • Glitches with system
#1382143
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Yes, I have tried to contact them! I have a "list" of reps I have talked with: Christine, Diane, Kanal, Brandon, Elijah, Matricous...they ALL say the same thing that nothing can be done except thru their Trust and Safety Department and that they will call me back (it's...
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3.0
Product
Airbnb Apartment Rental
I liked
  • Places i have been able to book
I didn't like
  • Poor service
  • Fake customer service
#1358469
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AIRBNB STRIPPED MY RIGHTS TO REVIEW ON MY HORRIBLE HOST FERNANDA & FAMILY SUAREZ
AIRBNB STRIPPED MY RIGHTS TO REVIEW ON MY HORRIBLE HOST FERNANDA & FAMILY SUAREZ
Our Unsafe Experience with Fernanda & Family in ‘Modern 5-star Apartment’ in Camden If you are planning to stay with Fernanda & Family via AirBnB, please read this till the end. AirBnB was initially very supportive and processed my full refund BUT denied me the...
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Product
Airbnb Apartment Rental
#1353536
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Featured
Airbnb Advertises Falsely - Profit before Honesty
Airbnb Advertises Falsely - Profit before Honesty
Airbnb Advertises Falsely - Profit before Honesty
Airbnb Advertises Falsely - Profit before Honesty
I recently experienced a truly unpleasant encounter with Airbnb that has left me & my partner totally guttered & disappointed at the way Airbnb Management has handled our complaint. They have given me no other alternative than to take to social media on all platforms...
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GrandAfricanCivet
GrandAfricanCivet

Thank you! Someone suggested Airbnb for a trip I am going to take. After reading how they do not only fail to take care of those who use them, they also protect those who are ...

1.0
Product
Airbnb Apartment Rental
I didn't like
  • Total misrepresentation by host
  • No way of knowing what you will get
  • Lack of full compensation
#1306409
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