Product: Airbnb Apartment Rental Clear all filters (104 of 104 reviews match)
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I have used AirBnB for several trips, the host were always accommodating, never any issues. Therefore, I did not hesitate to book AirBnB on my next trip a family celebrattion in Barcelona. I spend several days searching and locating the right apartment, I picked “Nice...
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1.0
Product
Airbnb Apartment Rental
I didn't like
  • Customer service attitude
  • Completely inept customer service
#1108679
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Airbnb - Air BNB sucks
Airbnb - Air BNB sucks
Airbnb - Air BNB sucks
Airbnb - Air BNB sucks
Airbnb - Air BNB sucks
Airbnb - Air BNB sucks
I booked a place in Miami that listed free breakfast, beer, oceanview, and 3 bedroom. When I arrived there was a half empty case of eggs, milk, cookies, etc. There was 2 boxes of beer and liquor bottles with less than shot in the freezer. The linens were wet in the...
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1.0
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Airbnb Apartment Rental
#1102558
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Airbnb - Place was filthy - unfit for humans
Airbnb - Place was filthy - unfit for humans
Airbnb - Place was filthy - unfit for humans
Airbnb - Place was filthy - unfit for humans
Airbnb - Place was filthy - unfit for humans
Airbnb - Place was filthy - unfit for humans
We reserved an airbnb apartment for Aug 20 for a total of 8 weeks for $3000.08. When we arrived after driving 1500 miles from Fl to Boxford, MA we found the place was disgusting. There was *** all over the toilet seat, stains on the sink and shower and the shower stall...
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2.3
Product
Airbnb Apartment Rental
I didn't like
  • Host misrepresented condition of apartment - filthy
#1094983
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Airbnb - Not good

#1084900
The apartment that I payed for has nothing to do with what I fot It is dark,dirty,no AC..Plus the owner asked for more money,saying the price on the airbnb is not correct.I mailed them 2 days ago asking for resolution,and no answer still.
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Airbnb Apartment Rental Review

#874114
1.0
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Booked an appartment in Vancouver British Columbia for July 19 to 21 2016 and just had it cancelled and was given no reason.. I now have 10 days to find a place where average is 300 a night.. No explanation..
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Customer service

Airbnb Apartment Rental Review

#848130
Good morning, i had a good experience staying at 1650 N. Narragansett, Chicago, Il. The only complaint i have is that the tenant in the building puts her big dog out at the am hours and he constantly barks. Please tell her to stop that. Otherwise nice area, quiet and nice neighbors.
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Airbnb Apartment Rental Review

#730232
We are at Co-op in Bridgeport CT that has very strict rules on no renting. The iwber if 70 sims st is renting through Airbnb. That is not right. We are contacting our lawyers. Shame on you
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We had a reservation with Robert in NYC Jun 11 emailed back and forth a few times with him prior to our arrival June 11th. We get there Sunday Jun 11 (my family of 6) and still had not received check in instructions. I asked again and he finally sent them AFTER the...
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1.0
Product
Airbnb Apartment Rental
I didn't like
  • No ability to post bad review
#1072380
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my message to the host after I arrived following a 24 trip to Paris and was unable to get access to the flat. Which was a different one than advertised. Small detail but ad said 2 minutes to Champs Elysees, in fact 20 minutes. Stranded with no communication I went to a...
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1.2
Product
Airbnb Apartment Rental
I didn't like
  • Getting the run-around
  • Disinformation
  • Customer service if any
#1071513
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We reserved accommodations in Feb 2017, bought airline tickets, requested time off at work and made arrangements to be gone the last week of December.In July we received an email stating that our reservation was cancelled. No explanation, no offer of assistance to find...
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Anonymous
Anonymous

Air Bnb really needs to crackdown on these Hosts who do that. There needs to be stricter penalties. Its really not fair to the Guests.

Product
Airbnb Apartment Rental
#1070755
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Airbnb's futile arguments and unfairness towards customers
Airbnb's futile arguments and unfairness towards customers
Airbnb's futile arguments and unfairness towards customers
Airbnb's futile arguments and unfairness towards customers
Airbnb's futile arguments and unfairness towards customers
Nous avons assez voyag de par le monde (avec Airbnb souvent) pour savoir ce quoi sattendre en louant une chambre 123$CAD (+ frais) Hollywood. Nous ne nous attendions pas au Ritz Carleton. Mais nous nacceptons pas le fait davoir t hberges dans un appartement aux...
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1.0
Product
Airbnb Apartment Rental
#1063731
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Airbnb - Rental in bad neighborhood
Airbnb - Rental in bad neighborhood
Airbnb - Rental in bad neighborhood
Bliss St, Anchorage, AK. We traveled from TN to Anchorage, AK for a job. I got there early so I went and got the key to make sure everything was okay. I got real nervous as we got closer to the rental. The area had many gang tags on buildings. Then the house next door...
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1.3
Product
Airbnb Apartment Rental
#1060751
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Booked one night on 3/9 for 4/30.Arrived at 5:00 P M as host said to arrive. No host. 6 story building. No way to tell which door bell to push as host didn't give last name. Neighbor called her and host said she'd be there soon. WE Didn't wait Came back at 9:00. No...
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3.3
Product
Airbnb Apartment Rental
#1057553
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Over the past week I tried to make reservations for two dates in Havana, Cuba. It was simply a nightmare that got worse. The initial booking seemed relatively straightforward. The next day they demanded that I send them a gov. issued ID OVER THE INTERNET, even though...
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Anonymous
Anonymous

What you are saying is not true. If you go to a hotel, they will ask for the same personal information. Either provide it or stay home.

Product
Airbnb Apartment Rental
#1050771
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