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India

Plaese provide contact number of my booking no-HMY8PQSKKK
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ID
#2219630 Review #2219630 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't sign in or contact by phone AirBNB

My telephone number has changed as I now live in the UK. When I try to change it the message a code will be sent to verify its me it only has the option of my old Australian number and I can't sign in. I have sent an email to AirBNB but no response and when I ring there is always a queue advising busy call another time!
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ID
#2215368 Review #2215368 is a subjective opinion of poster.
Service
Airbnb Apartment Rental
Pros
  • Much cheaper than hotels
Cons
  • Impossible to login in when you have changed your number
Preferred solution
I want to be able to sign in so I can use AirBNB for my next trip to Australia

My account has been blocked

1.0
Details
I only used air bnb once I had no issues with owner of property and I kept place clean and tidy I was blocked from using sir bnb half way through my booking glare at night Won't give em a answer why they did it and won't rectify for me I find it extremely unfair
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1 comment
YouWorkForThem
#1936784

Forget it... It's over....Move on

ID
#2215318 Review #2215318 is a subjective opinion of poster.
Service
Airbnb Property Booking
Pros
  • Variety of accommodation
Cons
  • No communication
Preferred solution
Let the company propose a solution

Cannot access my airbnb account

My old phone number is deactivated.
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ID
#2212999 Review #2212999 is a subjective opinion of poster.
Service
Airbnb Apartment Rental

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund urgent

Trying to get a refund website trying to not give me one airbnb support page broken
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ID
#2211699 Review #2211699 is a subjective opinion of poster.
Loss
$3000
Preferred solution
Full refund

Unpleasant expereince with host

3.4
Details
Our host claimed that we smoked and were two hours late. Neither of these are true. She left us a very bad review on her page and we would like to get it worked out as we absolutely did not smoke in her house. I am a bit worried that they will try to charge us a smoking fee which I really hope doesn't happen because we definitely did not do that. Respectfully submitted, Ben
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ID
#2211058 Review #2211058 is a subjective opinion of poster.
Preferred solution
Remove review and possible fees

Fraud

R u kidding i never got through to speak to anyone ad far as im concerned they r jus as bad ss the criminals they take our money from
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ID
#2211016 Review #2211016 is a subjective opinion of poster.
Location
Milpitas, California

COVID-19 cancellation policy

1.2
Details
I booked well before the COVID-19 was declared a pandemic. The function which we were attending, which is in January, has been cancelled due to the uncertainty of the pandemic. Airbnb only allows cancellation of up to 45 days. The company is uncontactable, even if you have an extenuating circumstance. Very last time I'll be using Airbnb. There are plenty other options around.

User's recommendation: DO NOT TOUCH.

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ID
#2210449 Review #2210449 is a subjective opinion of poster.
Location
Mascot, New South Wales

Need to speak with someone

Airbnb thinks I am staying in md and I did not book that. Plus I am getting requests that I can not access
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ID
#2210341 Review #2210341 is a subjective opinion of poster.

Need to speak about not accepting

I had an enquiry on my Airb&b which I asked questions as I was anxious about hosting a bunch of ladies ....have had a problem before which you can see on a previous booking. The person booking had no reviews. After trying to accept aim that there was not going to be a party/ bachelorette they have now found somewhere else. I dont want this to effect my Superhost status and would like the dates unblock on my listing. I never declined. Many thanks trish
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ID
#2209576 Review #2209576 is a subjective opinion of poster.

CAnt log in and accept a booking

I need help! I can't log in
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ID
#2207571 Review #2207571 is a subjective opinion of poster.

Going Nuts!

2.8
Details
We are sadly having to cancel all our bookings for our life time trip to New Zealand as we are not allowed to travel. We made a booking for the 13th to 15th January in Acacia Bay, Taupo, New Zealand and paid in full.Confirmation Code is HMFPF2HDCT. My wife has given up as there is no trace of the booking on her account and left me to deal. She is resigned to loosing her money. What can you do? Plan B is to write direct to the owners of the property!!

User's recommendation: Make sure you print off everything at point of booking and NOT leave until later!

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ID
#2207234 Review #2207234 is a subjective opinion of poster.
Location
Coventry, England

No respond for check in

We made reservation. 10/02- 10/04 today. In 3 hours will be on the property, we are on our way, but didnt get reply. Please, advise how to get it as soon as possible. Reservation on the name Rashid Mavliev, 408425**** ( he is driving)
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ID
#2204683 Review #2204683 is a subjective opinion of poster.
Location
Pittsburg, California
Cons
  • Emergency help line
Preferred solution
Didn’t confirm reservation

Refund policy

1.2
Details
Airbnb - Refund policy
I booked a trip and on the same day I got a notification that Massachusetts will require a 14 day quarantine, so I talked to Airbnb and they said they would reach out to the host , the host refused to reimburse me so Airbnb said they would reach out to the host , and the host said they never did , but in the text I received from Airbnb said they did and he refused to relinquish the $$ , playing cat and mouse with Airbnb and the host was so upsetting, no one got back to me and now Im out $215 due to a legitimate cancellation COVID -19 and remind you I canceled the same day I booked so there was plenty of time to give me a refund
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ID
#2204462 Review #2204462 is a subjective opinion of poster.
Location
Sanford, Florida

Refund issue

2.0
Details
No one has returned my call yet. I was suppose to get a refund days ago

User's recommendation: Don’t use.

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ID
#2204300 Review #2204300 is a subjective opinion of poster.
Location
Jonesboro, Georgia