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Do not use Airb&b you have a 50% chance of getting ripped off I have leased designer rentals, when I got there, sorta like the picture but it was a dirty, used and broken everything. Owner told me how to fix the dryer., could not fix the toilet for a week we were...
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Anonymous
Anonymous

You have to actually READ the reviews to make the system work, looking at pictures not much use.

#1065015
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My ex husband and I were going through a divorce and during that time he was renting our vacation home on AIRBNB. I notified them to let them know that they should remove the listing asap since my belongings were still in the house and strangers were using my things...
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1.0
#1064514
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First let me say that I am a person that has very high tolerance but when it comes to AIRBNB well they made me loose it. As a guest and as host I had my share of negative experiences with these people. I had incidents where people had damaged my home and they ended up...
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#1064491
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Airbnb - Criminal Investigation

Airbnb
#1059457
1.4
Tried to rent a vacation and needed to give airbnb all my personal information and provide them with a video of myself. I don't use social media and never intend to! This is absurd and as I told them when I closed my account it is easier to board an airplane than rent a vacation from them.
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Airbnb - Put my money on hold when my request was declined

Airbnb
#1050472
1.4
I live in Europe and have stayed at airbnb in 10 countries. Tried booking today in Lisbon and my request was declined but the amount was still put on hold. Now I won't get that back for 5 more days. Money should never be put on hold until it is approved. Airbnb has not been any help. I canceled my account and booked a hotel. I travel all over Europe and will never book through airbnb again.
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Airbnb Customer Care Review

Airbnb
#1011993
1.0
Airbnb charged me twice for the same booking. When I called to ask for a refund on the 2nd charge, they told me it never went thru. I gave them transaction # and then they said someone will call me. I was denied a reeference # to my phone call and I was "professionally" hung up on when I asked for the customer complaint hotline. I will never use them again.
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Airbnb Property Rental Review

Airbnb
#1003685
1.0
I WAS ROBBED BY AIRBNB ! WAITING FOR ANSWER TO TEXT QUESTION FROM HOST. WITHIN ONE HOUR HE CONFIRMED NEG.TO INFO NOT IN AD. TOLD HIM I CAN'T USE THIS PROPERTY . THEY TOOK HALF RENTAL MONEY!!! Do NOT USE THIS COMPANY!
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Airbnb's futile arguments and unfairness towards customers
Airbnb's futile arguments and unfairness towards customers
Airbnb's futile arguments and unfairness towards customers
Airbnb's futile arguments and unfairness towards customers
Airbnb's futile arguments and unfairness towards customers
Le 21 avril dernier, nous avons rserv la chambre des matres chez Alex, Hollywood. Lannonce disait : All amenities included. APARTMENT FEATURES: - you get your own master bedroom with a private bathroom, closet, balcony - Sleeps 3 (third person can choose to sleep on...
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1.0
#1063731
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Airbnb - Rental in bad neighborhood
Airbnb - Rental in bad neighborhood
Airbnb - Rental in bad neighborhood
I rented an apartment for my employees on N. Bliss St, Anchorage, AK. We traveled from TN to Anchorage, AK for a job. I got there early so I went and got the key to make sure everything was okay. I got real nervous as we got closer to the rental. The area had many gang...
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1.3
#1060751
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Hello, I would like to tell you a story about how AirBnB has treated me when I was faced with homophobic abuse at my own house by one of AirBnB guests. Let’s start from the beginning: I am renting my spare room via AirBnB in Amsterdam, I had a guest from Texas (Mr....
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1.0
I didn't like
  • Lack of basic respect
  • Dishonesty
  • Lack of basic human rights
#1057862
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Booked one night on 3/9 for 4/30. Arrived at 5:00 P M as host said to arrive. No host. 6 story building. No way to tell which door bell to push as host didn't give last name. Neighbor called her and host said she'd be there soon. WE Didn't wait Came back at 9:00. No...
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3.3
#1057553
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Renting out our home as a vaction rental for the past four years. I have never canceled a guests reservation. We make over 120 reservations a year. Airbnb had been synced to my VRBO account callendar as has VRBO been synced to my airbnb callendar. I had to cancel a...
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1.9
I didn't like
  • Inability to escalate problems
  • Very bad costumer service
  • Being ripped off
#1057452
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Airbnb - Blood on sheets
Airbnb- a company that believes you are supposed to just deal with the fact you paid 381 dollars to find blood on your sheets that's NOT yours... and have your host harass you after you leave . Don't expect a refund either if you - can't find the number for customer...
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Anonymous
Anonymous

No refund, but you should be able to post a truthful review of the host and the place. Read reviews carefully before booking.

1.0
#1057364
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So for a service that claims to be real time, online, I tried to book a house for tonight and have been a customer a long time. Airbnb wanted to verify my credit card so I sent it in and they said they would get back to me within 24 hours. Unreal. I called customer...
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Anonymous
Anonymous

Sounds like a scam website, not actually Airbnb.

2.1
#1055415
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